21st July 2017
Search

Latest News

"I was also impressed by the City Networks' team. They were knowledgeable about the business and the technology and they immediately rose to the challenge."
CONTACT

LONDON
+44 20 7418 4500

NEW YORK
+1 201 714 3000

SINGAPORE
+65 6438 1144

HONG KONG
+852 2869 6393

TOKYO
+81 3 5200 1500

JOHANNESBURG
+27 11 884 9017

SYDNEY
+61 2 9034 1700

FULL CONTACT DETAILS

News Release - 9 February 2009

In response to a surge in volumes following the introduction of a new card in Australia, this large global bank conducted a review of its reconciliation processes and found that its existing solution could not scale sufficiently.

After conducting an appraisal of suitable vendor packages, PROactive™ was selected and went live within three months. PROactivenow reconciles all consumer finance transactions, including Visa, Mastercard, MPOS and PILS transactions. Manual intervention has been further significantly reduced by the capability to enrich transactional data in real-time.

Any exceptions are highlighted immediately and assigned to the relevant resolution teams. Better still, the bank is now in a position to expand its consumer finance business at very short notice, confident in the fact that its processes can scale comfortably to meet foreseeable needs.